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Friday, March 16 • 11:30am - 12:30pm
Changing Course without Sparking a Mutiny

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Making changes to your institution’s technology environment is inevitable, but it can often create anxiety, especially when the change affects a large number of non-technical users. CNU faced this situation when we transitioned to a new campus phone system. Through careful planning, including stakeholders at all parts of the process, and a robust training program, we were able to make the change with a minimum of disruption to the campus community. Join us to hear how we make campus-wide changes run smoothly for both IT and the campus community.

Speakers
CH

Cora Hite

Christopher Newport University
avatar for Alvin Sparrow

Alvin Sparrow

Network Analyst, Christopher Newport University
Networking.
avatar for william.white@cnu.edu

william.white@cnu.edu

Academic Technology Service Manager, Christopher Newport University


Friday March 16, 2018 11:30am - 12:30pm EDT
Holley V/VI