Are you an IT professional looking to enhance your communication effectiveness? Would you like to improve your people and problem solving skills? Come to this presentation and pick up some great tips on how to communicate with administrators, faculty, staff, and students.
You will learn:
4 keys to excellent people skills. Ways to quickly establish rapport and increase cooperation. How to communicate technical issues to non-technical customers. 3 keys to effective negotiating and problem solving. How to communicate successfully with different personality types.
Presented by Preston Ni, Professor of Communication Studies, Fortune 500 trainer, and executive coach.
