Adjusting hiring practices and implementing a training regimen for student-employees can benefit in many ways, including a better understanding of the job, improved problem-solving, stronger knowledge retention and an increase in one’s confidence. By implementing changes to our student hiring model this year we have already seen a pay-off in the short term of improved customer service as well as a marked retention in our student work force. In this compelling discussion, we will share with you:
• Previous Hiring Practices and What Was Changed • Updating Recruiting/Interviewing Processes and Why It’s Important • How To Attract Diversity Among Candidates • Adjusting Training to Reflect a New Hiring Model
We will detail how our recruiting/hiring/training has changed from years past to the current approach, and why it is ultimately beneficial towards our department, the University and the support that we provide to users in general.
