Shenandoah is committed to providing it’s faculty, staff, and students with the tools they need to succeed, and the frontline workers in the physical plant were no exception to that rule. Giving the service staff mobile technology tools has allowed them to be more productive and efficient in completing work orders, communicating urgent needs, and collaborating with their coworkers. The introduction of these tools has not only enriched the work environment, but also their lives outside the university, thus leading to a happier work-life balance. Staff were encouraged to take the devices home with them and use for their own endeavours, and the results may surprise you! This session will cover the multi phased approach of the distribution of mobile devices to the members of the maintenance staff and custodial workers. Impact on usage of technology services and increased job efficiency will be discussed.
